Privacy Policy

Privacy Policy

At PlayMap.Fun, managed by PMF EVENTOS, COMERCIO Y SERVICIOS, SOCIEDAD LIMITADA, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and Spanish LOPDGDD.

1. Data Controller

  • Identity: PMF EVENTOS, COMERCIO Y SERVICIOS, SOCIEDAD LIMITADA
  • NIF: B75495358
  • Registered Address: CALLE SANTA ANNA, NUM 21 – PLANTA 5, PUERTA 1 – 08002 BARCELONA
  • Email: contacto@playmap.fun

2. Data Collected

We collect the following types of personal data:

  • Contact Information: Name, email, phone number, and address.
  • Payment Details: Information required to process transactions.
  • Browsing Data: IP address, browser type, language, and browsing habits collected via cookies (see our Cookie Policy).

3. Purpose of Data Processing

We use your data for:

  • Managing reservations and payments for our Escape Room services.
  • Responding to inquiries and providing customer support.
  • Sending promotional communications (with prior consent).
  • Improving our services through data analysis.

4. Data Retention

Data will be retained only as long as necessary to fulfill the purposes outlined above unless the user requests its deletion. Billing information will be retained for the legally required period.

5. User Rights

You have the following rights regarding your personal data:

  • Access: Know what data we process.
  • Rectification: Request correction of inaccurate data.
  • Deletion: Request the deletion of your data.
  • Objection: Oppose specific data processing activities.
  • Portability: Receive your data in a structured format for transfer to another controller.

To exercise these rights, contact us at contacto@playmap.fun with a clear request and a copy of a valid ID.

6. Data Security

We implement technical and organizational measures to ensure the security of your data, protecting it from unauthorized access, alteration, loss, or disclosure.

7. Contact

For questions or concerns about this Privacy Policy, contact us at:

  • Email: contacto@playmap.fun
  • Phone: 615 719 650